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Refund policy

At Lemonsoda, we want you to love your purchase. If for any reason you’re not satisfied, we offer a 30-day return and exchange window from the date of delivery.

Returns

All returns are free and hassle-free within 30 days. To be eligible, items must be unused, in their original packaging, and in resalable condition.
Please note:

  • Sale items are final sale and cannot be returned.

  • Refunds are issued to the original form of payment once the returned item is received and inspected.

  • Return shipping instructions will be provided upon request.

  • 20% Restocking fee on all returned items will be deducted from the refunded amount.

All returns must be sent to:
Lemonsoda
9419 Mason Ave - Unit D
Chatsworth, CA 91311

Exchanges

We only accept exchanges for items that are defective or damaged upon arrival.
To request an exchange, please contact us with photos of the issue within 7 days of delivery.
If approved, we’ll cover the cost of sending a replacement item.

How to Start a Return or Exchange

To begin your return or exchange process, please contact our customer support team at support@lemonsoda.com with your order number and reason for return.