RETURNS AND EXCHANGES

Customer satisfaction is our biggest priority. We accept returns and exchanges within 60 days of receiving an order. Please make sure that the item to be returned or exchanged is unused and in the original packaging. We do not offer an exchange on out of stock items.

Please email support@lemonsoda.com with your order number to start the return/exchange.

All returns and exchanges should be mailed back to:

Lemonsoda
9419 Mason Ave. Unit D
Chatsworth, CA 91311

Please include an exchange/return instruction message inside the package with below-mentioned details:

 Order number-
 Is it a Return or Exchange?-
 Item you want in exchange-

Once we receive your package back, please give us 1-2 weeks for us to process your return and exchange.

International Orders

We have no control over customs fees and they vary from country to country. Customers are responsible for paying all customs fees. Customers are responsible for shipping fees for returns and exchanges on international orders

Shipping and Handling Times

95% of all orders are shipped out within 1-2 business days! Priority Orders are always shipped before the standard orders. We do not ship orders over the weekend. Any orders placed on the weekends or the holidays will be shipped on the following business day.

The cut-off time for same day shipping for Second Day and Overnight Orders is 10 am PST. Any orders placed after that time will most likely be shipping the following business day.